If a user chooses to delete or disable their account after a full withdrawal, this can be managed in three places:
Broker: The account can be deleted or disabled using the Broker's tools. (For inquiries, please contact the Broker directly.)
InvestSuite (IVS): Deletion can be performed via Console Web, but only after all associated portfolios have been deleted.
Identity Provider (e.g., Azure ADB2C): The user can be deleted or disabled here. If a user is disabled at the Identity Provider level, they will lose access to the application, regardless of whether the account still exists at IVS or the Broker.
The client is responsible for defining the user offboarding process and deciding which of the above actions to perform.