If your account shows a negative balance due to extra charges applied after a full portfolio withdrawal, here is the explanation:
Account Closure: IVS (InvestSuite) does not perform account closures. The client must initiate the closure using one of the methods described in this article.
Fees and Charges: IVS does not directly charge any fees. All fees are sourced from the End-of-Day (EOD) file provided by the Broker.
Monthly Interest and Responsibility: The Broker applies certain monthly interest fees and is responsible for all charges applied to a user's account.
Resolution: For any queries regarding account charges, please contact the Broker directly.
